privacy policy illustration

Privacy policy

Last Updated: 9 November 2023


This privacy policy ("Policy") describes how Muslim Xplore ("we", "us", or "our") collects, uses, and shares information when you use our mobile application (the "App") or our website (the "Site").

By using the App or the Site, you agree to the collection, use, and sharing of your information as described in this Policy. If you do not agree with our policies and practices, do not use the App or the Site.

Information We Collect

We collect Personal Information about you from various sources as described below. You may use Our Services with a Muslim Xplore account or without a Muslim Xplore Account.

Information you provide to Us as a registered user If you have a Muslim Xplore account, We may collect and process the following categories of information that you provide or make available to Us:

Identifiers:

  1. Your personal details which you upload to or enter on the Muslim Xplore app (i.e. name, birthdate, gender, and profile information);

  2. Your contact details (i.e. phone number and email address); and

  3. Your account login details (i.e. username and password) (encrypted).

Protected characteristics:

Certain information included in your profile (i.e. name, country,). Note that protected characteristics will only be visible to other users of Our Services if voluntary included by you as part of your profile information.

Activity information

Your online browsing behavior, preferences and any modifications you make to any of your settings and user activity (i.e searches of the Qur’an or the bookmarked Qur’an verses, prayer requests you post or have indicated to have prayed for).

Visual information

Your profile photo.

Other additional information:

when you fill out a form, submit a request to Our community support, respond to a survey, post to forums, submit ratings and reviews and participate in promotions, contests, sweepstakes and/or quizzes.

Information We collect directly from your use of Our Services Whether you have a Muslim Xplore account or not, the categories of information We collect from your use of Our Services and, your interactions with Us are as follows:

Identifiers

Devices you have used to access Our Services (i.e. IP address, app/ device identifier, advertising industry standard unique identifier and a “once per app installation” ID (which We generate when you install the Muslim Xplore app and which is then destroyed when the Muslim Xplore app is deleted from your device)).

Device information

The technical information about your device (i.e. manufacturer, model, operating system and version), the Muslim Xplore app information (Muslim Xplore app pairing with a smart watch, date of Muslim Xplore app installation, date of last use, versions, setting configurations and software, session duration, feature usage information, browser information) mobile information (i.e. mobile network configuration, name and country of mobile operator).

Geolocation Data:

when you use the Muslim Xplore app for Prayer Times, Qibla, Halal Places or Mosque finder, We need to know where you are (i.e. latitude, longitude and altitude as communicated by your device) and the city that you have manually selected. Such information will always be stored in your device. If you have an account with Us, your latest location information will be synchronised across all devices associated with your account and will be transmitted to Our servers. If you do not have an account with Us, the location information will be stored in your device but will not be transmitted to Our servers.

Cookies and similar technologies

We and Our partners collect directly from you certain information from cookies, web beacons and similar technologies (i.e. cookie ID and settings, information on availability and delivery of ads, the site URL as well as date and time) to recognize you, track your behavior for Our Service.

How we use Information we collect

The information We collect from you ensures you can access and use Our Services in a safe environment. To help Us achieve this, We may use your information for the following purposes:

Our Services: We may use your information to

  • Facilitate your use and access to Our Services;

  • Authenticate you when you log in to Our Services;

  • Enhance, personalize or otherwise customize your experience (i.e. providing you with content based on your search, interest and preferences);

  • Determine your general geographic location to recommend content and determine whether the content you have requested is available in your region;

  • Process payment for Our Services through third party service providers;

  • Manage membership and account activities; and

  • Synchronize the settings across all devices linked to your account (applicable for Prayer Times and other service).

Advertising

We and Our third-party advertisers use your Personal Information to serve you with advertisements that may interest you (you may refer below for more information on Our third party advertisers).

Marketing

We use your information to send you promotional messages, newsletters, marketing and other information that may be of interest to you based on your communication preferences. We, and Our third-party business partners, also use your Personal Information, on and off Our Services, to serve you with advertisements of Our Services. From time to time, We, and Our third-party service providers and/or business partners, may also use your information to administrate surveys, questionnaires, sweepstakes, contests, referral programs or other promotional or market research activities or events managed by Us, Unfold Solution Affiliates and/or Our partners if you consent.

Communication

We use your information to contact you to inform and update you about changes related to the Services, as well as to maintain Our Services and to respond and resolve your support requests, questions and issues.

Security

We use your Personal Information should We think it is necessary to investigate and prevent security issues and abuse.

Managing External Storage in Mobile App

MuslimXplore is an advanced application, offering an immersive exploration of Islamic knowledge through the download and storage of Quran book pages and accompanying audio. One standout feature of MuslimXplore involves the meticulous use of the MANAGE_EXTERNAL_STORAGE permission for an optimized offline Quranic experience.

Technical Feature Overview:

  • Dynamic Quranic Storage: MuslimXplore intelligently utilizes the MANAGE_EXTERNAL_STORAGE permission to seamlessly download and locally store Quran book pages and accompanying audio files. This strategic approach ensures users have convenient access to both visual and auditory elements of the Quran, even without an active internet connection.

Technical Implementation Highlights:

  • Secure Data Management: The app prioritizes user privacy and data security. Robust encryption measures and secure file handling techniques are implemented to safeguard the integrity and confidentiality of both downloaded Quran book pages and audio files.

  • Optimized Storage Algorithms: MuslimXplore employs advanced algorithms to optimize storage space, minimizing the footprint of downloaded content while preserving audio quality. This ensures a responsive and efficient offline Quranic reading and listening experience.

Developer Note:

Developers at MuslimXplore emphasize that the MANAGE_EXTERNAL_STORAGE permission is exclusively utilized for optimizing the storage of Quranic content, both in visual and auditory formats. The app adheres to strict privacy guidelines, with a commitment to never access or transmit personal data without explicit user consent.

Granting Permission:

To unlock the advanced offline Quranic features of MuslimXplore, users are prompted to grant the MANAGE_EXTERNAL_STORAGE permission during the installation process. This permission is integral to the app's innovative approach in delivering a seamless and feature-rich exploration of Islamic teachings through visual and auditory channels.

Why do we need the MANAGE_EXTERNAL_STORAGE permission?

  • Offline Quranic Access: MuslimXplore empowers you to read the Quran anytime, anywhere, even without an internet connection. The MANAGE_EXTERNAL_STORAGE permission is crucial for saving downloaded Quranic pages on your device, ensuring you have constant access to the sacred verses for reflection and spiritual growth.

Your Privacy Matters:

We prioritize your privacy and the sanctity of the Quranic text. MuslimXplore solely utilizes the MANAGE_EXTERNAL_STORAGE permission to facilitate offline Quranic reading. Your personal data is never accessed, collected, or shared without your explicit consent.

How to Grant Permission:

To unlock the full potential of MuslimXplore, please grant the MANAGE_EXTERNAL_STORAGE permission during the installation process. This permission is essential for storing downloaded Quran pages on your device, guaranteeing a seamless and uninterrupted exploration of Islamic teachings.

Research and service improvement

In an effort to provide you with the best services, We may use your information to conduct research for further development of Our Services.

Legal

We may use your information to comply with legal obligations to which We are subject, protect Our intellectual property (including but not limited to Our copyright and trademarks) and enforce Our Terms of Use and cooperate with regulators and law enforcement bodies.

Children's Privacy

Our App and Site are not intended for children under the age of 13. We do not knowingly collect personal data from children under 13. If you are a parent or guardian and you believe that your child under 13 has provided us with personal data, please contact us using the contact information provided below.

Changes to Our Privacy Policy

We may update our privacy policy from time to time to reflect changes to our practices or to comply with legal requirements. We encourage users to review our privacy policy periodically to stay informed about how we collect, use, and share information.

Contact Us

If you have any questions or concerns about our privacy policy or data practices, please contact us at muslimxplore@gmail.com. You can also contact us through the App or the Site by clicking on the "Contact Us" button or by filling out a form.

We will respond to your inquiries as soon as possible and will do our best to address any issues or concerns that you may have.